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Salesforce Public Sector Solutions Accredited Professional Sample Questions:

1. The employee object has to be linked to the person account to use the Public Sector data model with the Employee data model. How should the employee object be linked with other objects?

A) User -> Individual <- Custom employee object
B) PersonAccount -> Individual <- Employee.
C) Contact -> Individual <- Employee
D) PersonAccount -> User -> Employee

2. A permitting agency wants inspectors to complete inspections in areas with unreliable internet connectivity. Inspection results should synchronize automatically when a connection becomes available. Which Salesforce capability best supports this requirement?

A) Salesforce Mobile App with Field Service Mobile offline capability
B) Email-to-Case
C) Salesforce Scheduler
D) Reports and Dashboards

3. Bobahaven wants to implement the Grants Management module of Public Sector Solutions. They would like to allow constituents to apply online for grants and check the progress of grant applications. The Chief Marketing Officer and Head of Constituent Services have expressed their concerns about the security of the solution. They want to ensure they comply with privacy regulations around the storage and use of constituent's data, and they are wondering how to protect against bots potentially spamming the application forms. What should the Technical Consultant suggest to Bobahaven to protect the application forms?

A) Set the external organization-wide default sharing settings for grant applications objects to Private.
B) Enable the Salesforce Spam Check for Experience Sites.
C) Provide constituents with a search page on Bobahaven's website to look up application reference numbers and check the applications progress.
D) Deploy grant application OmniScripts on Bobahaven's Experience Site pages set to 'Requires Login.'
E) Implement spam checking for Bobahaven's Experience Site forms using CAPTCHA.

4. A licensing office wants applications to be reviewed by specialists based on the license category selected by the applicant. The assignment rules may change several times each year as organizational responsibilities evolve. Which solution provides the greatest flexibility?

A) Hard-code assignment logic in Apex
B) Use Flow with configurable decision logic and queues
C) Create a separate Salesforce org for each license category
D) Require administrators to manually reassign every application

5. Bohabaven wants to implement the Grants Management module of Public Sector Solutions. They would like to allow constituents to apply online for grants and check the progress of grant applications. The Chief Marketing Officer and Head of Constituent Services have expressed their concerns about the security of the solution. They want to ensure they comply with privacy regulations around the storage and use of constituent's data, and they are wondering how to protect against bots potentially spamming the application forms. What should the Technical Consultant suggest to Bohabaven to protect the application forms?

A) Provide constituents with a search page on Bohabaven's website to look up application reference numbers and check the application's progress.
B) Set the external organization-wide default sharing settings for grant applications objects to Private.
C) Enable the Salesforce Spam Check for Experience Sites.
D) Deploy grant application OmniScripts on Bohabaven's Experience Site pages set to "Requires Login."
E) Implement spam checking for Bohabaven's Experience Site forms using CAPTCHA.

Solutions: