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SAP C_C4C12_1811 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Master Data and Organizational Management | - Organizational structure setup - Account and contact management |
| Extensibility and Configuration | - Business configuration sets - UI adaptation and customization |
| SAP Sales Cloud Overview | - Solution positioning and architecture - Core business scenarios |
| Analytics and Reporting | - Key performance indicators (KPIs) - Sales reporting and dashboards |
| Sales Processes | - Lead to opportunity management - Quote and order processing |
| Communication and Integration | - Integration with SAP ERP and S/4HANA - Data exchange and middleware |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
Question 1
Which elements can you define during fine tuning? (2 correct answers)
A. Sales territory hierarchy level
B. Sales Assistant
C. Account hierarchy
D. Routing rules
Question 2
A Bill of Material was triggered from SAP Hybris Cloud for Customer using the Request External Pricing option. Where can the pricing and quantity be edited?
A. In the quotation header
B. In the child item only
C. In both the parent item and the child item
D. In the parent item only
Question 3
You need to configure sales phases during fine tuning but an activity is in read-only mode. What is the reason for this?
A. The Corresponding scoping element is NOT activated
B. The Fine Tuning activity is closed
C. The Fine Tuning activity is NOT added to the project
D. The Fine Tuning activity is NOT open for configuration
Question 4
The Buying Center suggests activities that can be included in your active Opportunities. Determine whether this statement is true or false.
A. False
B. True
Question 5
Leads can be:
A. Converted into an Account
B. Converted into a Service Ticket
C. Converted into an Opportunity
D. Converted into a Quote
Solutions:
| Question 1 Answer: A,B | Question 2 Answer: D | Question 3 Answer: A | Question 4 Answer: B | Question 5 Answer: A,C |

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