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IBM 000-586 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Migrating Solutions to Production | 9% | - Post-migration verification - Migration requirements and planning - Deployment Manager and Administration Client |
| Business Metrics and Analytics | 9% | - Cognos Real-time Monitoring - Content Analytics integration - Case Analyzer configuration |
| Testing and Deploying a Case Solution | 8% | - Testing procedures and validation - Exporting and importing solutions - Deployment tools and processes |
| Security and Administration | 9% | - User and group management - Monitoring and maintenance - Role-based security model |
| Extending Case Manager Solutions | 14% | - Custom widgets and user interfaces - REST API usage and customization - Integration with IBM BPM and FileNet P8 - Forms and external data services |
| Planning, Architecture, Installation and Configuration | 21% | - Installation and configuration procedures - System requirements and prerequisites - IBM Case Manager architecture overview - Integrated components and licensing - Development vs production environments |
| Designing a Case Solution | 39% | - Case types, properties and document classes - Case relationships and data integration - Business rules and page design - Security and access control configuration - Tasks, steps, roles and inbaskets |
IBM Case Manager V5.1 Sample Questions:
How are the instance of a case and its' associated content objects represented in Content Engine?
- A. The case folder object, task objects, task step objects, document objects, comment objects, and audit history objects.
- B. The case folder object, task objects, comment objects, document objects, and audit history objects.
- C. The case type object, case folder object, task objects, document objects, and comment objects.
- D. The case custom object, task objects, comment objects, and document objects.
Correct Answer: B 🗳️
What are two ways P8 eForms can be used to extend Case Manager capabilities? (Choose two.)
- A. To provide a way to make updates in FileNet Enterprise Manager.
- B. To provide a consistent way for all case workers to access user preferences.
- C. To provide a customized user interface to case properties at a specific step.
- D. To provide a way to interact with external systems via form fields.
- E. To support the use of iLog rules for electronic signatures.
Correct Answer: C,D 🗳️
A Solution Package is exported in what format?
- A. RAR
- B. XML
- C. ZIP
- D. JSON
Correct Answer: C 🗳️
There are three levels of security when configuring a business space page. There are View and Edit access rights. What is the third security level that gives users "special permissions" for things like assigning access rights to groups of users.
- A. Specialist
- B. Administrator
- C. Owner
- D. Super User
Correct Answer: C 🗳️
How can you invoke an IBM BPM process from IBM Case Manager?
- A. The IBM BPM process can invoke a case in an ICM solution.
- B. Content added to a case can invoke an IBM BPM process.
- C. An ICM case task can invoke an IBM BPM process application or automated process.
- D. Case folder creation can invoke an IBM BPM process.
Correct Answer: C 🗳️
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