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Salesforce Plat-UX-101 Exam Syllabus Topics:

Salesforce Certified Platform User Experience Designer Sample Questions:

1. A UX designer want to understand the mental model of employees who have requested a new internal community the brief specifies what the employees should be able to do on the site but the designer need to suggest and suitable architecture Which technique should be used

A) User test
B) treetesting
C) card sorting
D) cognitive walkthrough

2. A UX designer is creating a customer support site in experience builder that will internationalized across the 12 different countries Which two designs considerations should bemade when planning for the site

A) Country flags used as links to adjust languages provide an ideal way to switch between locals orlanguages for users
B) colors may have different contrast ratios in some countries and need adjusted contrast for proper visibility by users
C) Country may read text is a different direction (right to left) vs (left to right) and layouts will need to be adjusted
D) colors may have different cultural meanings in different countries, changing the intent of UI elements

3. In which two ways could the usability of accordion elements be improved in a mobile environment?
Choose 2 answers

A) Use the ''back'' browser button to collapse content
B) Nest an accordion inside of another
C) Include persistent headings.
D) Only allow users to open one selection at a time.

4. Cloud Kicks (CK) has identified that its individual agents send out messaging and communication that is often not aligned with the company's overall branding and communication style.
Which Salesforce solutions should be implemented to help CK deliver consistently branded content at every touchpoint?

A) A Distributed Marketing and Journey Builder
B) Email Builder and Customer 360
C) Service Cloud and Letterhead

5. Universal Containers' organization wide-defaults model is private for the Account object. A sales repeats to opportunity records.
Which level of access will the sales rep have to the related account record?

A) Read-only access
B) No access
C) Read/Create access
D) Read/Create/Edit access

Solutions: