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Avaya APSS Unified Communications Online Test Sample Questions:

1. One of the important features that Avaya one-X@ Mobile shares with all of the Avaya UC
clients is single number reach. How does this benefit the company and the end user? (Choose two.)

A) Customers aren't confused or frustrated they need just one number to reach staff.
B) The end user's calls are private and secure by using the automatic encryption feature.
C) The end user's privacy is protected as the business number is published and displayed to callers.
D) The Company can easily track and locate the end user.

2. Avaya is bidding for a telecommunications project with the Government of India ("GOI") through one of its Partners. The GOI official who is in charge of the tender requests that the Partner arrange a site visit to Avaya premises to check out our facilities. This is part of the bidding process which authorizes the concerned department to undertake a capability study of all the bidders. The Partner and Avaya take the three (3) member GOI team on a tour of Avaya facilities and conduct a demo of our core offerings. At the end of the demo. Partner and Avaya serve refreshments i.e. tea/coffee and biscuits for the GOI team. Have the Partner and Avaya conducted themselves in compliance with Avaya policy?

A) Yes. because there was nothing wrong with facilitating the above since it was arranged pursuant to a legitimate government process (of reviewing bidder capabilities).
B) No, because by hosting government officials, both the Partner and Avaya attempted to influence the government to secure a favorable response bid response.

3. A leading Channel Partner of Avaya. responsible for managing several of our accounts, entertains, without Avaya's knowledge and approval, the Chief Technology Officer ("CTO") of a leading client whom Avaya services via the above Partner. The entertainment involves hosting a cocktail dinner for the CTO and his family at a suburban luxury hotel costing approximately S200 and giving a gift coupon worth $500. The Partner does not expense the above to Avaya and justifies the above action on the ground it was a "good will" gesture and not done with any ulterior motive of securing more business, b the Partner's behavior appropriate?

A) Yes, because it was a "good will" gesture and Avaya expects our Partners to use their discretion in such instances while abiding by their own internal policies and procedures.
B) No, because it involved payment of a cash equivalent (gift coupon), could be considered lavish under the circumstances and the Partner failed to notify Avaya about the event.

4. The Avaya Aura0 Suite Licensing offers a flexible ordering approach to address solution oriented options for Avaya Aura* customers. Three UC feature suites are offered, replacing multiple individual licenses for UC features with simplified "bundles" that incorporate the majority of customer requirements and make it easy for any enterprise to move to video and mobile collaboration. Which two of the following will include licensing for Avaya Aura@ Messaging? (Choose two.)

A) Collaboration Suite
B) Standard licensing
C) Mobility Suite
D) Foundation Suite

Solutions: