Avaya 72201X : Avaya Aura® Core Components Support Certified Exam

Exam Code: 72201X

Exam Name: Avaya Aura® Core Components Support Certified Exam

Updated: Aug 06, 2026

Q & A: 96 Questions and Answers

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Avaya 72201X Exam Syllabus Topics:

SectionWeightObjectives
Call and Message Flows20%- SIP trunking and interworking
- Call routing and session management
- Registration and authentication
Maintenance, Troubleshooting & Recovery15%- Monitoring and logging
- Backup, restore and disaster recovery
- Fault isolation and resolution
Fundamental Voice Network Processes & Standards20%- RTP/media streams
- QoS and voice quality
- SIP protocol fundamentals
Avaya Aura Core Components25%- Media Server and Gateways
- System Manager
- Communication Manager
- Session Manager
Avaya Aura Core Architecture20%- Deployment models
- System architecture overview
- Component roles and interactions

Avaya Aura® Core Components Support Certified Sample Questions:

1. Session Manager uses five unique certificates for secure communications using Transport Layer Security (TLS). Which two of the following certificates are the most important for communication with other entities?

A) Sal Agent certificates
B) HTTPS certificates
C) Management certificates
D) WebSphere certificates
E) SIP certificates
F) ACME certificates


2. Which two statements are true regarding Full and Half call model processing in Avaya systems?

A) Avaya Aura Session Manager (SM) always performs Full call model processing.
B) Avaya Aura Communication Manager (CM) configured as a Feature Server performs Full call model processing.
C) Avaya Aura Session Manager (SM) always performs Half call model processing.
D) Avaya Aura System Manager (SMGR) performs Full call model processing.
E) Avaya Aura Communication Manager (CM) configured as an Evolution Server performs Full call model processing.


3. Using the Avaya Aura Session Manager (SM) command line interface, which Linux command will display a quick, at-a-glance status of SM internal services?

A) smstatus
B) traceSM
C) smconfig
D) statSM
E) statapp


4. What is the name of the packet capturing utility embedded in most Linux Servers, including Avaya Aura Communication Manager (CM)?

A) pcap
B) tshark
C) wshark
D) cshark
E) snort


5. Refer to the Exhibits.


What is the main difference between the SIP call flow made from an Avaya Communicator Remote Worker and the call flow made from a 96X1 telephone Remote Worker?

A) The 96X1 telephone Remote Worker requires registration to Avaya Aura Session Manager.
B) The Communicator registers to Avaya Session Border Controller for Enterprise (SBCE).
C) Avaya Aura Communication Manager processes half-call model for the SIP-to-SIP call flow.
D) Avaya Aura Communication Manager processes full call model for the SIP-to-Communicator call flow.


Solutions:

Question # 1
Answer: C,E
Question # 2
Answer: B,C
Question # 3
Answer: A
Question # 4
Answer: B
Question # 5
Answer: D

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