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IBM A2010-577 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshooting and Performance | 15% | - Communication and connectivity issues - Diagnostic tools and logs - Server and relay performance tuning - Content and action failures |
| Topic 2: Deployment Planning | 20% | - Security and encryption design - Architecture overview - Network planning and ports - System requirements and sizing |
| Topic 3: Installation | 22% | - Server installation - Console and Web Reports setup - Relay deployment - Client installation methods |
| Topic 4: Administration and Management | 18% | - Computer groups and sites - Web Reports administration - Fixlets, tasks, and analyses - Console navigation and management tools |
| Topic 5: Configuration | 25% | - Patch and software distribution setup - Content gathering and subscriptions - Masthead and server settings - Relay hierarchy configuration - User access and authentication |
IBM Assess: IBM Tivoli Endpoint Manager V8.2 Implementation Sample Questions:
1. For an IBM Tivoli Endpoint Manager (TEM) environment with default installation options, which protocol and port does a TEM relay use to notify TEM clients that a new action is available?
A) TCP, port 52311
B) TCP, port 80
C) UDP, port80
D) UDP, port 52311
2. What task does the BES GatherDB Service perform on the IBM Tivoli Endpoint Manager (TEM) server?
A) It is responsible for inserting client results into the database.
B) It is responsible for going out to the Internet and gathering new external content.
C) It is responsible for inserting new external content into the database.
D) It is responsible for keeping all of the TEM databases in sync with each other.
3. Local console operator password policies can be set in IBM Tivoli Endpoint Manager V8.2 (TEM). Where are these policies set with the TEM environment?
A) At the time of install using the install generator
B) The Advanced Options tab within the TEM Administration Tool
C) Within the console in the settings dialog for each individual operator
D) Within the console using console preference settings
4. Where is a user added to grant access to IBM Tivoli Endpoint Manager (TEM) Web Reports that is integrated with Active Directory?
A) Access the TEM Console and run the task Create Web Reports Active Directory User
B) Access the TEM Administration Tool, select the User Management tab, select Add Web Reports User, and select the Active Directory option
C) Access the TEM Console, select Tools > Create Web Reports Active Directory User
D) Log into Web Reports as the administrator, select Administration > User Management > Active Directory Permissions
5. An action is issued from a fixlet to an IBM Tivoli Endpoint Manager (TEM) client that runs the action and reports back with Pending Restart. The action expires and two days later the system running the TEM client reboots. The source fixlet for the action becomes non-relevant on the TEM client but the action status does not update to Fixed. What is the reason for this?
A) The TEM client only keeps statuses for the last 24 hours.
B) TEM clients can only update their status with respect to open actions.
C) A system reboot was not part of the action so the TEM client does not update its status with respect to it.
D) There are communication issues between the TEM client and the main TEM server.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: B |

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