BlackBerry BCP-220 : supporting BlackBerry Devices BlackBerry Interent Service

Exam Code: BCP-220

Exam Name: supporting BlackBerry Devices BlackBerry Interent Service

Updated: Jul 25, 2026

Q & A: 128 Questions and Answers

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BlackBerry BCP-220 Exam Syllabus Topics:

SectionObjectives
Topic 1: Device Configuration and Support- Network configuration (GPRS/EDGE/3G depending on device era)
- Service books and provisioning updates
- Device setup and connectivity troubleshooting
Topic 2: BlackBerry Internet Service (BIS) Fundamentals- BlackBerry device activation and provisioning
- BIS architecture and service components
- Email and messaging synchronization
Topic 3: Security and Account Management- BlackBerry ID and service authentication
- Device security policies and limitations
Topic 4: BlackBerry Internet Service Messaging- Email account integration
- Push email mechanisms
Topic 5: Troubleshooting and Maintenance- Common BIS connectivity issues
- Device reset and service restoration procedures

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