IBM C4090-971 : IBM Enterprise Storage Technical Support

Exam Code: C4090-971

Exam Name: IBM Enterprise Storage Technical Support

Updated: Aug 03, 2026

Q & A: 55 Questions and Answers

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IBM C4090-971 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Application of Resources and Tools25%- Technical documentation and Redbooks
- Capacity Magic, Disk Magic, eConfig
- Interoperation and compatibility verification
Topic 2: Customer Environment, Requirements, and Plans25%- Determine storage solution alignment
- Analyze customer environment and requirements
- Evaluate business continuity and availability needs
Topic 3: CAMSS and Enterprise Storage Concepts20%- Storage virtualization and tiering
- Cloud, Analytics, Mobile, Social, Security
- Data protection and disaster recovery
Topic 4: Product Information30%- IBM DS8000 series
- IBM tape and archive solutions
- IBM XIV Storage System
- IBM Spectrum Control
- IBM Spectrum Virtualize / SAN Volume Controller

IBM Enterprise Storage Technical Support Sample Questions:

1. Which type of business continuity does a customer provide who makes nightly flash copies at the primary data center?

A) Disaster Recovery
B) Global Mirror
C) Continuous data protection
D) Backup Strategy


2. Which drive type in the DS8870 should be selected for data that has been identified as inactive?

A) Enterprise SAS
B) Flash
C) Nearline SAS
D) DRAM


3. A customer has several legacy storage arrays containing many hot spare disks. The customer has heard that the IBM XIV does not have any hot spares.
What should the technical specialist explain to the customer about the way the IBM XIV works?

A) Each drive has spare capacity and spreads the data across the spare capacity of each drive.
B) The IBM XIV has four hot spares per module to allow for multiple hot spare failures at one time.
C) The IBM XIV has two hot spare drives per module to handle failures.
D) Legacy storage arrays with hot spares take hours to rebuild extending the failure window.


4. A customer has experienced high drive failure and loss of data in its environment and is considering XIV to replace the existing storage.
Which XIV benefit should the technical specialist highlight to address this customer's concerns?

A) IBM Advanced System Placement program
B) Exception rebuild speed
C) Distributed cache
D) IBM Hyper-Scale


5. A customer needs to implement Easy Tier in its data center for better and faster performance.
Which IBM product should the technical specialist propose?

A) DS8870
B) SONAS
C) ProtecTIER TS7650G
D) XIV


Solutions:

Question # 1
Answer: D
Question # 2
Answer: C
Question # 3
Answer: A
Question # 4
Answer: D
Question # 5
Answer: D

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