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ServiceNow Certified Implementation Specialist - Risk and Compliance Sample Questions:

1. GRC Options in Interactive Filters are only available through which feature?

A) Performance Analytics
B) Metrics Reporting
C) Trending Analytics
D) GRC Filtering

2. What type of customers may you encounter? (Choose three.)

A) Organization implementing ServiceNow GRC to help ease their Customer Service organization (using other tools to manage other processes)
B) Organization with little to nothing in place already (implementing one or more core ServiceNow GRC applications)
C) Organization undergoing a full GRC transformation (implementing all three core ServiceNow GRC applications at once or in a phased approach)
D) Organization implementing ServiceNow GRC to help ease their Help Desk organization (using other tools to manage other processes)
E) Organization recently acquired and had some bad audit findings (using ServiceNow GRC to help restart their process)

3. Which of the following statements correctly describe the risk management lifecycle process?

A) Control, Review, Assess, Identify and Plan
B) Identify and Plan, Assess, Control, Review
C) Access, Identify and Plan, Control, Review
D) Identify and Plan, Review, Assess, Control

4. Control Failure Factor represents the impact of Control Failures on what score?

A) Total
B) Inherent
C) Residual
D) Calculated

5. Why would you create Entity classes?

A) To be assigned to risk statements, which generate risks for every Entity listed in the Entity Class
B) To show relationships between Entities and Policies and map them directory to Citations
C) To show relationships between tables or objects you are tracking that doesn't otherwise exist anywhere in ServiceNow
D) To be assigned to Control Objectives, which generate Controls for every Entity listed in the Entity class

Solutions: