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CIPS Operations Management Sample Questions:

1. The functional objectives of each business department must be set prior to the organisation setting the corporate objectives. Is this True?

A) yes- the most important objectives from each department will be selected to create the corporate objectives
B) no- there does not need to be an alignment between functional and corporate objectives so they can be created at any time
C) no- the corporate objectives are set first
D) yes- these individual objectives will collectively make up the corporate objectives

2. A company should aim to achieve all its performance objectives at the same time to ensure success. Is this TRUE?

A) yes- a company should focus on all criteria at each stage of the product lifecycle
B) no- companies should set performance criteria each month and this may change depending on market conditions
C) no- companies should select which objectives should take precedent over others depending on the focus of the organisation at that time
D) yes- focusing on all objectives simultaneously is the only way to achieve a higher profit and market share

3. Inventory Management is an important focus of operations within the Construction Industry. Is this TRUE?

A) yes- this is the most important aspect of managing a construction project
B) no- the construction industry does not require the storage of inventory
C) yes- its important that materials are ordered to the correct timescale to ensure the project remains on track
D) no- inventory management is a key focus in the manufacturing industry only as raw materials are converted into outputs

4. Moto Ltd is a car manufacturer based in Japan. They implement a Kansei Engineering process. In Kansei Engineering which of the following is considered?

A) costs of raw materials
B) ethical considerations
C) customer emotions
D) environmental impact

5. Performance Benchmarking is a form of what type of benchmarking?

A) non-competitive
B) competitive
C) internal
D) external

Solutions: