Microsoft MB2-717 : Microsoft Dynamics 365 for Sales

MB2-717 testking pdf

Exam Code: MB2-717

Exam Name: Microsoft Dynamics 365 for Sales

Updated: Sep 09, 2026

Q & A: 118 Questions and Answers

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How much MB2-717 Exam Cost

The price of the MB2-717 exam is $165 USD.

Reference: https://www.microsoft.com/en-us/learning/exam-mb2-717.aspx

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What is the duration of the MB2-717 Exam

  • Number of Questions: 45-60
  • Length of Examination: 150 minutes
  • Passing Score: 700/1000
  • Format: Multiple choices, multiple answers

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The benefit in Obtaining the MB2-717 Exam Certification

  • When Candidates applying for a job or looking to promotion in their current position, a Microsoft Specialist certification in the field in which Candidates are applying will put you at the top of the list and make them a desirable candidate for employers.
  • Becoming Microsoft Specialist means one thing you are worth more to the company and therefore more to yourself in the form of an upgraded pay package. On average a Microsoft Specialist member of staff is estimated to be worth 30% more to a company than their uncertified professionals.
  • Candidates will get in-depth knowledge by completing the courses along with the access to revision materials for 6 months upon completion means they will have a wider skill set when it comes to the various technologies and systems than an uncertified professional. Certified Professional in this particular skill set is 74% more efficient when it comes to completing their tasks in a timely well-executed manner.
  • Organization owners invest a lot in their employees when it comes to their training with the goal of making them quicker, more efficient, and more knowledgeable about their role. Certified Professional will reduce the time he spends on tasks, meaning he can get more done this could help reduce company downtime when repairing faults on a system or fixing hardware problems.
  • After completion of Microsoft Specialist Certification candidates receive official confirmation from Microsoft that you are now fully certified in their chosen field. This can be now added to their CV, cover letters and job applications.

Microsoft MB2-717 Exam Syllabus Topics:

SectionWeightObjectives
Manage Leads and Opportunities15-20%- Utilize opportunity functionality
  • 1. Close opportunities as won or lost
  • 2. Manage opportunity relationships and activities
- Manage leads
  • 1. Reactivate or disqualify leads
  • 2. Track leads through the qualification process
- Identify and manage opportunities
  • 1. Create and assign opportunities
  • 2. Manage opportunity records and statuses
- Manage opportunity relationships
  • 1. Use opportunity views and reporting
  • 2. Analyze lost opportunities
Improve Sales Performance15-20%- Manage visual tools with Sales Analysis
  • 1. Create dashboards and charts
  • 2. Use templates and reporting tools
- Manage goals
  • 1. Track progress using goal hierarchies
  • 2. Create measurable goals and metrics
Create a Customer Organizational Structure20-25%- Manage customer records
  • 1. Create and maintain customer organizational structures
  • 2. Manage accounts, contacts, and customers
- Manage customer communication
  • 1. Generate and track leads
  • 2. Create and manage social engagement sources
- Manage sales literature and competitors
  • 1. Maintain sales literature repositories
  • 2. Track and analyze competitors
- Manage the sales process
  • 1. Track sales progression from lead to invoice
  • 2. Create and maintain sales transactional records
Manage the Sale Process25-30%- Manage business process flows
  • 1. Configure business process stages
  • 2. Manage territories and currencies
- Manage sales transactional records
  • 1. Create and manage orders and invoices
  • 2. Create and manage quotes
- Manage products by using the Product Catalog
  • 1. Manage products, families, and bundles
  • 2. Maintain price lists and discount lists
- Manage product relationships
  • 1. Manage product hierarchies and properties
  • 2. Configure related products
Manage Relationship and Sales Analysis10-15%- Integrate email with Dynamics 365 Sales
  • 1. Use Email Engagement and Auto Capture
  • 2. Track email interactions
- Manage relationship analysis
  • 1. Create actionable and productivity cards
  • 2. Use Relationship Assistant
- Manage relationship intelligence
  • 1. Configure Relationship Insights
  • 2. Track interactions and sales communications
- Manage sales analysis tools
  • 1. Use Advanced Find and reports
  • 2. Export and analyze data with Excel

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