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NHA Phlebotomy-Technician Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Safety and Compliance | - OSHA regulations and patient safety - Infection control and standard precautions - HIPAA and patient confidentiality |
| Topic 2: Routine Blood Collections | - Equipment selection and use - Venipuncture procedures - Order of draw |
| Topic 3: Special Collections | - Pediatric and geriatric considerations - Capillary puncture (fingerstick/heel stick) - Non-routine specimen collection methods |
| Topic 4: Specimen Processing and Handling | - Common errors and rejection criteria - Specimen transport and storage - Quality assurance procedures |
| Topic 5: Patient Preparation | - Specimen labeling procedures - Site selection and preparation - Patient identification and communication |
NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:
1. A patient refuses a blood draw after the phlebotomist explains the procedure. Which of the following actions should the phlebotomist take?
A) Collect the specimen using a smaller needle.
B) Ask a family member to convince the patient.
C) Notify the nurse or provider according to facility policy.
D) Proceed because the provider ordered the test.
2. Which of the following actions should a phlebotomist take before palpating a vein?
A) Put on gloves.
B) Ask the patient to bend the arm.
C) Label the collection tubes.
D) Remove the needle cap.
3. OSHA requires employers to provide which of the following to employees who are at risk for bloodborne pathogen exposure?
A) Life insurance
B) Phenylketonuria screening
C) Medical insurance
D) Hepatitis B vaccine
4. Which of the following blood components is primarily responsible for oxygen transport?
A) Leukocytes
B) Erythrocytes
C) Platelets
D) Plasma proteins
5. Which of the following actions should a phlebotomist take if a patient develops a rapidly forming hematoma during venipuncture?
A) Ask the patient to pump their fist.
B) Insert the needle deeper into the vein.
C) Remove the needle and apply pressure.
D) Continue collecting until all tubes are filled.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: C |

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Alberta -
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