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Salesforce Plat-UX-102 Exam Syllabus Topics:

Salesforce Certified Platform Strategy Designer Sample Questions:

1. Cloud Kicks has designed two new features for its online shopping experience. Feature A is a tracker to show existing customers when their footwear will arrive, feature B gives the option to invite friends to purchase, too, focusing on acquiring new customers. Which criteria should the strategy designer use to determine which feature to build first?

A) Resourcing and budget
B) Outcome and bandwidth
C) Value and effort

2. Cloud Kicks feels confident about its vision for a new loyalty program and has received approval from leadership to begin development.
What is needed from the strategy designer to inform a roadmap from MVP to mature offering?

A) Effort sizing and user story points
B) Instrumentation and POC prototypes
C) Phases of feature development

3. A car company gathers insights from recent buyers that reveal people are not sure whether buying electric vehicles helps the environment. A strategy designer from the car company developed this challenge statement: "How might we make electric car buyers feel confident they are having a positive impact on the environment by choosing our vehicles?" Which business goal is aligned with this challenge statement?

A) Increase online engagement with the company marketing site
B) Increase positive environmental impact brand awareness
C) Increase overall electric vehicle sales by 20% annually

4. A strategy designer is presenting their new service vision to an executive audience What should the designer include in the executive summary to meet the audience needs?

A) A plan description including who needs to act and what they need to do
B) A detailed report of the data that informed the new vision
C) The different options explored in the process of designing this vision

5. A strategy designer leading a UX team needs to articulate their team's purpose and value to the rest of the company. The designer decides to create vision statements using a collaborative, research-backed process to increase team members' understanding and alignment of UX efforts.
What should be the steps taken to achieve this goal?

A) Hypothesize, Empathize, Optimize
B) Define, Design, Deploy
C) Gather, Envision, Plan

Solutions: