Google Associate Google Workspace Administrator : Associate-Google-Workspace-Administrator

Exam Code: Associate-Google-Workspace-Administrator

Exam Name: Associate Google Workspace Administrator

Updated: Oct 29, 2026

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Google Associate-Google-Workspace-Administrator Exam Syllabus Topics:

TopicDetails
Topic 1
  • Troubleshooting: This section of the exam measures the skills of Technical Support Specialists and focuses on identifying, diagnosing, and resolving issues within Google Workspace services. It tests the ability to troubleshoot mail delivery problems, interpret message headers, analyze audit logs, and determine root causes of communication failures. Candidates are expected to collect relevant logs and documentation for support escalation and identify known issues. The section also evaluates knowledge in detecting and mitigating basic email attacks such as phishing, spam, or spoofing, using Gmail security settings and compliance tools. Additionally, it assesses troubleshooting skills for Google Workspace access, performance, and authentication issues across different devices and applications, including Google Meet and Jamboard, while maintaining service continuity and network reliability.
Topic 2
  • Managing Objects: This section of the exam measures the skills of Google Workspace Administrators and covers the management of user accounts, shared drives, calendars, and groups within an organization. It assesses the ability to handle account lifecycles through provisioning and deprovisioning processes, transferring ownership, managing roles, and applying security measures when access needs to be revoked. Candidates must understand how to configure Google Cloud Directory Sync (GCDS) for synchronizing user data, perform audits, and interpret logs. Additionally, it tests knowledge of managing Google Drive permissions, lifecycle management of shared drives, and implementing security best practices. The section also focuses on configuring and troubleshooting Google Calendar and Groups for Business, ensuring proper access control, resource management, and the automation of group-related tasks using APIs and Apps Script.
Topic 3
  • Supporting Business Initiatives: This section of the exam measures the skills of Enterprise Data Managers and covers the use of Google Workspace tools to support legal, reporting, and data management initiatives. It assesses the ability to configure Google Vault for retention rules, legal holds, and audits, ensuring compliance with legal and organizational data policies. The section also involves generating and interpreting user adoption and usage reports, analyzing alerts, monitoring service outages, and using BigQuery to derive actionable insights from activity logs. Furthermore, candidates are evaluated on their proficiency in supporting data import and export tasks, including onboarding and offboarding processes, migrating Gmail data, and exporting Google Workspace content to other platforms.
Topic 4
  • Configuring Services: This section of the exam evaluates the expertise of IT Systems Engineers and emphasizes configuring Google Workspace services according to corporate policies. It involves assigning permissions, setting up organizational units (OUs), managing application and security settings, and delegating Identity and Access Management (IAM) roles. The section also covers creating data compliance rules, applying Drive labels for data organization, and setting up feature releases such as Rapid or Scheduled Release. Candidates must demonstrate knowledge of security configurations for Google Cloud Marketplace applications and implement content compliance and security integration protocols. Furthermore, it includes configuring Gmail settings such as routing, spam control, email delegation, and archiving to ensure communication security and policy alignment across the organization.
Topic 5
  • Data Access and Authentication: This section of the exam evaluates the capabilities of Security Administrators and focuses on configuring policies that secure organizational data across devices and applications. It includes setting up Chrome and Windows device management, implementing context-aware access, and enabling endpoint verification. The section assesses the ability to configure Gmail Data Loss Prevention (DLP) and Access Control Lists (ACLs) to prevent data leaks and enforce governance policies. Candidates must demonstrate an understanding of configuring secure collaboration settings on Drive, managing client-side encryption, and restricting external sharing. It also covers managing third-party applications by controlling permissions, approving Marketplace add-ons, and deploying apps securely within organizational units. Lastly, this section measures the ability to configure user authentication methods, such as two-step verification, SSO integration, and session controls, ensuring alignment with corporate security standards and compliance requirements.

Reference: https://cloud.google.com/certification/associate-google-workspace-administrator

Google Associate Google Workspace Administrator Sample Questions:

Question #1

An end user has thousands of files stored in Google Drive. Their files are well organized with Drive labels. You need to advise the end user on how to quickly identify all files that are contracts.
What should you do?

  • A. Advise the user to search for files that are labeled as "contracts'.
  • B. Advise the user to use the Investigation tool to search for files with the keyword "contracts' and updated by you.
  • C. Advise the user to search in Drive for files with the keyword "contracts', and use the "modified by me' filter.
  • D. Advise the user to use the Google Drive API to search for files with the keyword "contracts'
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #2

Your company has purchased Gemini licenses for a subset of employees. You need to ensure that only users in the marketing and sales departments have access to Gemini features by using the most efficient approach. What should you do?

  • A. Enable Gemini for the entire organization. Instruct users in other departments not to use Gemini.
  • B. Create a script to assign a Gemini license to new users if they are in marketing or sales. Run the script daily.
  • C. Assign Gemini licenses to each user in the marketing and sales departments.
  • D. Create an organizational unit (OU) for marketing and sales. Assign the Gemini licenses to that OU, and enable Gemini for that OU only.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Question #3

You are managing the buildings and resources for your organization. You need to create several conference rooms with a capacity of 10 people each, equipped with a whiteboard and projector, and wheelchair accessible. You want to ensure the process is efficient. What should you do?

  • A. Create each conference room individually in the Google Admin console. Add the features for each room.
  • B. Create a CSV file and add all resources. Write a script using the Workspace API to reference the CSV file and create all the resources.
  • C. Use the Google Admin console to bulk upload the rooms. Create a resource with the specified features and apply the features to that resource.
  • D. Automate room creation by using a third-party app from the Google Workspace Marketplace.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #4

Users at your company are reporting that they are not receiving some emails in their corporate Gmail account. You have checked the Google Workspace Status Dashboard and you found no service disruptions. You need to identify the root cause of the problem and resolve the mail delivery issues.
What should you do? (Choose two.)

  • A. Investigate the Gmail log events for error messages or unusual patterns.
  • B. Check the users' spam folders to determine whether emails are being misdirected.
  • C. Check the senders' IP addresses in the inbound mail gateway.
  • D. Use Email Log Search (ELS) to identify specific delivery failures.
  • E. Verify whether the organization's Mail Exchange (MX) records are correctly configured.
Reveal Solution  Discussion  0

Correct Answer: D,E  🗳️

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Question #5

Your organization requires enhanced privacy and security when sending messages to banks and other financial institutions. Your organization uses Gmail, but the banks use various other email providers. You need to maximize privacy and limit access to messages sent and received between your organization and the banks. What should you do?

  • A. Set up Transport Layer Security (TLS) compliance for inbound and outbound messages with a list of the banks' email domains. Validate the TLS connections.
  • B. Enable confidential mode for Gmail. Instruct employees to use confidential mode when sending messages to the banks.
  • C. Configure Sender Policy Framework (SPF) and DomainKeys Identified Mail (DKIM) authentication for your email domains.
  • D. Enable Protect against unauthenticated emails in Gmail Safety.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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