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Salesforce AP-203 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Delivery and Implementation | 16% | - Feature assessment: out-of-the-box vs custom - Solution validation and optimization - Integration and deployment best practices |
| Topic 2: Discovery | 24% | - Define KPIs and business objectives - Assess customer IT ecosystem and architecture - Analyze requirements and constraints |
| Topic 3: Planning and Design | 60% | - Sprint planning and story prioritization - Order capture, quoting and fulfillment design - Migration strategy and data quality - Design scalable product catalog and data model - Asset management and MACD flows |
Salesforce Communications Cloud Accredited Professional Sample Questions:
1. ABC cloud communication service provider that uses communication cloud for their B2B Market. ABC cloud sells services to tier 1 enterprise companies across the globe the number of items in the cart for each customer is usually high and with new products being introduced, the company expects even higher cart numbers. Sales representative started to notice performance reduction while submitting big carts to order management. A consultant was asked to provide design guidance for product design while taking into consideration communication cloud CPQ and order management constraints. Which two options should the consultant consider while designing the commercial catalog?
A) Advise them to use picklist attribute with multiple pick lists values instead of configuring new products
B) Keep the number of attribute on the product low, avoid big picklist and direct assignments.
C) Model all product in flat while controlling the cardinality with AutoAdd and AutoRemove advanced rules
D) Avoid deep product hierarchy and big list of add on, limit the number of advance rule such as AutoAdd or Auto Remove products.
2. Has commercial attribute called "access Type" on the internet offers with two values, namely DSL and Fiber. UC has requirement to model routers as technical products and offer either a DSL or a fiber router based on the "access type" value. What kind of decomposition relationship should a consultant recommend to achieve this requirement?
A) 1:1
B) 1:M
C) M:M
D) M:1
3. United Telecom has initiated high speed offerings on communication cloud after upgrading its network. Which out of the box MACD process should UT consider when upgrade existing assets to high speed offers for interested customer.
A) Change of Plan
B) Modify Order
C) Disconnect and New order
D) Apply Promotion
4. UC have completed migration into developer org. Now they are using partial copy sandbox. What are the two reason why consultant should recommend doing a full data load in full copy sandbox before production load?
A) To understand how long, the data load in production should take
B) To identify the metadata related error not previously seen with a subset of data
C) To identify the data error that was not surfaced during testing with subset of data
D) To identify the risk of hitting governor limit with the production load
5. Universal containers (UC) sells bundle of the TV service and VOIP line to its customer UC requires a modem to be one of the technical products as part of the bundle decomposition. UC also requires that when a customer orders as additional VOIP line in the future, it reuses the same modem technical product that was decomposed as part of initial bundle order.
A) Create a 1:1 decomposition relationship between TV and VOIP to modem and set the scope to order item on Modem Technical Product
B) Create a 1:1 decomposition relationship between TV to Modem and VOIP to Modem and decompose conditionally based on whether the modem Is already present in the Technical Inventory
C) Create an M:1 decomposition relationship between TV to Modem and delete the decomposition relationships after the initial bundle order.
D) Create an M:1 decomposition relationship between TV to Modem and VOIP to Modem and set scope to account on modem technical product
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: C,D | Question # 5 Answer: D |
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