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Salesforce AP-207 Exam Syllabus Topics:

Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:

1. An energy company must include a clause about additional operational costs in contracts that exceed 10 MegaWatts in their DOCX Template. The information about energy volume is already available in the Contract object.
How should the administrator proceed to include this condition in the document template to show this clause only when the contract energy volume is higher than 10 MegaWatts?

A) Create a custom formula m DataRaptor Extract
B) Create a custom field in the Contract object
C) Create an Apex Class
D) Create a custom formula m DataRaptor Load.

2. An energy customer has purchased a new home and needs to transfer their service.
Which object needs a new record created to track service at the new location?

A) An account record with record type Billing
B) An account record with record type Service Aggregator
C) An account record with record type Service
D) An account record with record type Consumer

3. Energy and utility organizations are going through digital transformations that place a greater focus on customers and employees Which three changes are disrupting the energy and utilities market?

A) Digital first and work-from anywhere in real time
B) Capitalization of the cloud
C) Regulatory and technology changes
D) Customer expectations and values
E) Removing the complexity from the business

4. An energy company uses Salesforce Energy and Utilities Cloud to generate quotes and orders. Two custom fields on quotes get populated during the quote capture process These two fields need to be populated when the quote gets converted to an order.
How can a consultant achieve this without custom code?

A) Adding fields in Checkout method
B) Creating Apex trigger
C) Adding fields in CPQ configuration
D) Using Field Mapper

5. A utility company has seen a high number of calls from customers expressing their inability to pay an outstanding amount. The utility company would like to provide its customers with an aption to pay in installments.
How can the utility company best meet these requests using Energy and Utilities Cloud?

A) Use Revenue Cloud to easily accelerate cash collection with and support any charge type, sales order, or payment schedule.
B) Consolidate product catalogs and price books and establish an automated process across the entire revenue lifecycle.
C) Work with an external debt collection agency to ensure customers pay their outstanding amount.
D) Use the Create Payment Plan action in the Contact Center Console.

Solutions: