BlackBerry BCP-340 : Support. BB 10 Devices & BB Device Svc. in Enterprise Envir

Exam Code: BCP-340

Exam Name: Support. BB 10 Devices & BB Device Svc. in Enterprise Envir

Updated: Jul 27, 2026

Q & A: 100 Questions and Answers

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BlackBerry BCP-340 Exam Syllabus Topics:

SectionObjectives
Topic 1: Messaging and Troubleshooting- Support and diagnostics
  • 1. Activation troubleshooting
  • 2. Common enterprise support scenarios
- Messaging services
  • 1. Notifications and BlackBerry Hub configuration
  • 2. Supported mail protocols
Topic 2: BlackBerry 10 Device Fundamentals- Device configuration
  • 1. Initial setup and activation
  • 2. Accounts and synchronization
- BlackBerry 10 device features
  • 1. Device architecture and operating system
  • 2. Native applications and user interface
Topic 3: BlackBerry Device Service Administration- Service configuration
  • 1. Administration console
  • 2. Enterprise connectivity
- Enterprise management
  • 1. User and device activation
  • 2. Policy and profile assignment
Topic 4: Security and Connectivity- Network services
  • 1. Proxy configuration
  • 2. Enterprise application traffic routing
- Security management
  • 1. VPN and Wi-Fi profiles
  • 2. Certificates and SCEP deployment

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