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HP HP2-H69 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Partner and Service Delivery Ecosystem | - HP and Partner Roles
|
| Topic 2: HP Device as a Service Fundamentals | - Device as a Service (DaaS) Overview
|
| Topic 3: Financial and Contractual Models | - DaaS Consumption Models
|
| Topic 4: Customer Discovery and Qualification | - Identifying Customer Needs
|
| Topic 5: Selling and Positioning HP DaaS | - Sales Methodology
|
| Topic 6: HP DaaS Portfolio | - HP DaaS Components
|
HP Selling HP Device as a Service 2018 Sample Questions:
1. Which type of customer IT environment is ideal for the Standard plan?
A) one that has low IT bandwidth to manage security updates across a multi-OS device environment
B) one that is self-managed, but with a desire for some device health analytic insights
C) one with limited internal IT resources that is ready to outsource to a full device management service
D) one with HP devices that is looking for an automatic parts replacement service
2. Which option is available to customers after 45 days into the trial for DaaS Analytics and Proactive Management?
A) upon request, evaluate HP Service Expert support
B) upon request, extend the trial for 60 days
C) upon request, receive devices from HP to test the service
D) upon request, evaluate mobile devices with the service
3. Match the customer IT challenge to the corresponding HP DaaS feature that helps mitigate it.
4. Which customer challenges create an opportunity for HP DaaS? (Select two.)
A) an acquisition of competitor devices at a lower price
B) a need for lifecycle services at scale
C) a need to offload the complexity of day-to-day IT management
D) a drive for special pricing
E) a need to implement mobile workflow solutions
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: Only visible for members | Question # 4 Answer: B,C |
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