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Salesforce NP-Con-102 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Nonprofit Cloud Feature Configuration | 35% | - Configure grantmaking functionality - Configure program management and outcomes - Configure fundraising management |
| Analytics and Reporting | 11% | - Design nonprofit-specific reports and dashboards - Measure impact and program outcomes |
| Solution Design | 32% | - Evaluate Nonprofit Cloud, platform and third-party solutions - Align business processes to data model and features - Recommend use of industry common features |
| Implementation Strategies | 18% | - Define testing and deployment strategies - Manage consulting engagement lifecycle - Apply governance and change management |
| Nonprofit Cloud Setup | 22% | - Set up program and case management - Configure stakeholder management - Enable features and manage permissions |
| Integration and Data Management | 15% | - Plan data migration and governance - Manage duplicates and data quality - Select data and integration tools |
Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:
1. A consultant is training a system admin to prepare for a new release of a particular open source Nonprofit Cloud product. Where are two places the system admin should look for release notes on the product? (Choose
2)
A) The Nonprofit Cloud release announcement group in the Trailblazer Community.
B) The Nonprofit Hub group in the Trailblazer Community.
C) The Salesforce Trust website.
D) The product's GitHub repository release page.
2. Which Nonprofit Cloud feature can a consultant use to create rollups to display donor giving history?
A) Declarative Lookup Rollup Summaries
B) Donor Giving Summary and Data Processing Engine
C) Business Rules Engine
3. A nonprofit frequently receives donations through the mail. The consultant recommends using Nonprofit Success Pack (NPSP) Gift Entry. What are three advantages of using NPSP Gift Entry? (Choose 3)
A) Can prefill certain fields for batch entry
B) Standardizes mailing addresses as they are entered
C) Can process credit card payments
D) Can create different templates for different types of gifts
E) Includes built-in mapping rules to help prevent duplicates
4. A nonprofit organization wants to enter both one-off gifts and batch gifts in Nonprofit Cloud for Fundraising.
What Nonprofit Cloud features should the organization use?
A) Gift Commitment Schedule and Gift Batches
B) Gift Entry and Gift Batches
C) Gift Entry and Data Import Wizard
5. A nonprofit wants its staff to spend most of their time in Salesforce, but the staff needs access to several other applications as well. The nonprofit wants a solution that allows staff to use other applications without leaving Salesforce. How should the consultant integrate these applications?
A) Configure External Data Sources
B) Implement Distributed Marketing
C) Implement Salesforce Canvas
D) Configure External Objects
Solutions:
| Question # 1 Answer: A,D | Question # 2 Answer: B | Question # 3 Answer: A,D,E | Question # 4 Answer: B | Question # 5 Answer: C |

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