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SAP C_C4C12_1811 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Data Migration | <8% | - Migration templates and tools - Import/export procedures |
| Topic 2: Personalization and Extensibility | <8% | - Mashups and embedded components - Extension fields |
| Topic 3: Integration | 8%–12% | - Integration with SAP ERP / CRM - Web services and APIs - Middleware and communication arrangements |
| Topic 4: Reporting and Analytics | 8%–12% | - Data sources and key figures - Custom report creation - Standard reports and dashboards |
| Topic 5: Product and Pricing | 8%–12% | - Price lists and discount determination - Product master data - Pricing configuration |
| Topic 6: User Management | 8%–12% | - Role and access management - Business user setup - Organizational structure |
| Topic 7: Territory Management | <8% | - Realignment rules - Territory definition and assignment |
| Topic 8: Notification and Approval Processes | <8% | - Approval process setup - Workflow rules |
| Topic 9: Implementation Basics | <8% | - Project lifecycle overview - System scoping and fine-tuning |
| Topic 10: Sales Planning and Forecasting | <8% | - Forecast categories - Planning hierarchy setup |
| Topic 11: Account and Contact Management | <8% | - Master data maintenance - Relationship management |
| Topic 12: Lead and Opportunity Management | 8%–12% | - Opportunity lifecycle and forecasting - Sales methodology configuration - Lead qualification and conversion |
| Topic 13: Visit Planning and Execution | <8% | - Activity planning - Mobile and offline features |
| Topic 14: Fine Tuning | <8% | - Adaptation tools - Business configuration activities |
| Topic 15: Quotation and Sales Order Management | 8%–12% | - Quote creation and processing - Document flow and status management - Sales order integration |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
1. An account, a contact person, and an individual customer are all independent business partners. Determine whether this statement is true or false.
A) False
B) True
2. Which business partner type is created in a Business-to-Customer scenario in SAP Hybris Cloud for Customer?
A) Partner
B) Contact person
C) Account
D) Individual customer
3. A product has the following components. Choose the correct answers.
A) Product Basic Data: Represents the product itself
B) Price Usage: here it is defined for which business objects a certain price is relevant
C) Price and Discount: Maintains pricing for products when pricing is local to SAP Cloud for Customer
D) Product Category: Product data is maintained in the Administrator facet
4. Which of the following is correct? Choose the correct answers.
A) It is possible to add Products from Product lists
B) It is possible to add Products from past orders
C) It is not possible to add multiple Products
5. You need to configure sales phases during fine tuning but an activity is in read-only mode. What is the reason for this?
A) The Corresponding scoping element is NOT activated
B) The Fine Tuning activity is closed
C) The Fine Tuning activity is NOT added to the project
D) The Fine Tuning activity is NOT open for configuration
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: A,C,D | Question # 4 Answer: A,B | Question # 5 Answer: A |
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